Client Engagement Manager

Client Engagement Manager

Job Title:

Location: HSR, Bengaluru, India

Job Type: Full Time

Experience: 1 to 2 Years

CTC: 3 to 4 LPA + Incentives

Requirements:

● Bachelor’s degree.

● Proven experience in client management or customer service roles, preferably in the facility

management or real estate industry.

● Strong interpersonal and communication skills, with the ability to build rapport and effectively

engage with clients and internal teams.

● Excellent problem-solving abilities, with a proactive approach to addressing client needs and

resolving issues.

● Ability to multitask, prioritise, and manage time effectively in a fast-paced environment.

● Proficiency in Microsoft Office Suite and CRM software.

Key Responsibilities:

● Act as the primary point of contact for assigned clients, understanding their requirements and

ensuring effective communication between the client and internal teams.

● Develop and maintain strong relationships with key stakeholders, including property managers,

building owners, and facility management teams.

● Proactively identify opportunities to enhance client satisfaction and drive business growth

through upselling and cross-selling of services.

● Collaborate with internal teams to ensure timely and effective resolution of client issues and

concerns.

● Monitor and analyse client feedback and satisfaction levels, implementing strategies to address

areas for improvement.

● Coordinate and oversee the execution of client projects and initiatives, ensuring alignment with

client expectations and company objectives.

● Stay informed about industry trends, market developments, and competitor activities to identify opportunities for innovation and differentiat

Leave a Reply

Your email address will not be published. Required fields are marked *

About Us

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ac lorem pretium, laoreet enim at, malesuada elit.

Recent Posts

Categories

Archive

Tags

There’s no content to show here yet.

Social Links